Hashnote is a leading institutional level fintech startup. The Hashnote Investor Portal serves global cryptocurrency investors managing assets worth hundreds of millions of dollars.
As the product designer at Hashnote, I spearheaded the transformation of their MVP crypto investment web app into an interactive, user-friendly management tool. The new Investor Portal enhanced user efficiency, reduced operational time, and led to an increase in user engagement and a significant decrease in support queries.
Fund Management
Our goal is to translate complex financial processes into an accessible digital experience. The biggest challenge we faced was complexity.
In collaboration with cross-functional teams from design, engineering, operation and legal experts, I designed a versatile Transfer Request form that allows investors to swap between a variety of digital asset types. This form provides a thorough walkthrough of the submission process, including market and legal details. A new Transfer History feature allows users to track and amend transactions, reinforcing security and user autonomy.
Transactions
Recognizing the importance of data visualization in financial management, I focused on designing a user-friendly "Transactions" section to complement the Dashboard. This section empowers customers to effortlessly track their investment activities and status, fostering more informed decision-making.